Digital Delivery Policy
For services covered by CROA, a signed covered-services contract and required disclosures must precede service delivery, and covered services cannot begin before the three-business-day waiting period ends. Payment cannot precede full performance of the agreed service. Account creation and a trial expiration are not a waiver or authorization to bypass these requirements. See consumer credit rights.
Effective October 7, 2026
Fix My Money LLC, operating as FixMy.Money, provides digital software. Physical shipping does not apply: there are no shipping areas, shipping charges or physical deliveries for these subscriptions.
Account activation and access
Register for FixMy Credit, Pro or Scale, confirm your email, and complete onboarding. Your selected workspace becomes available after those steps complete. Credit enrollment and Pro/Scale trials currently include 30 days of no-card access. They do not automatically become paid subscriptions or generate debt.
Paid access
Stripe currently processes paid software subscriptions. A customer must separately select and confirm a paid plan in secure checkout; no-card enrollment never converts automatically. Paid activation follows server-side verification of the payment and subscription; a browser success message alone cannot grant paid access. PaymentCloud remains pending underwriting and gateway credentials.
Delivery issues
If a confirmation email does not arrive, check spam and request a new confirmation from the account screen. If setup, sign-in or paid access fails, contact support@fixmy.money or +1 704-900-3512 with your account email and any invoice reference. Do not send passwords, credit reports or full card details. We have not published a guaranteed activation or support-response time.